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Privacy Policy

Effective Date: 18/ 09/ 2024

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At Black Banner Energy, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, blackbannerenergy.com.

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1. Information We Collect
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We collect personal data that you provide to us directly when you:

  • Fill out a contact form

  • Subscribe to our newsletters or updates

  • Make inquiries or request information

  • Engage with us through social media or other communications

Types of information we may collect include:

  • Name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Any additional information you choose to provide in your communication with us

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2. How We Use Your Information
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We use your personal data to:

  • Respond to your inquiries and provide the services or information you request

  • Improve our website and services based on your feedback

  • Send you relevant updates and marketing materials, where you have consented to receive them

  • Comply with legal obligations and protect our rights

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3. Legal Basis for Processing
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We process your personal data based on the following legal grounds:

  • Consent: When you provide your consent (e.g., subscribing to our newsletters or filling out contact forms).

  • Legitimate Interest: For business purposes, such as responding to inquiries and providing customer support.

  • Legal Obligations: To comply with laws, regulations, and requests from governmental authorities.

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4. Your Data Rights (GDPR)
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If you are a resident of the European Economic Area (EEA), you have the following rights concerning your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.

  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.

  • Right to Restriction: You can request the restriction of processing your data in certain circumstances.

  • Right to Data Portability: You have the right to request that your data be transferred to another data controller.

  • Right to Object: You may object to the processing of your data under certain conditions.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within 30 days.

 

5. Data Retention

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We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

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6. Sharing Your Data
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We do not sell or share your personal data with third parties, except where necessary to:

  • Provide services through trusted third-party providers (e.g., email service providers, hosting services)

  • Comply with legal obligations, governmental requests, or legal processes

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7. Security of Your Data

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We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the Internet is entirely secure.

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8. International Data Transfers
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If you are located in the EEA, your personal data may be transferred outside the EEA, including to countries that may not have the same data protection laws as the EEA. In such cases, we ensure that adequate safeguards are in place, such as standard contractual clauses, to protect your personal data.

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9. Cookies and Tracking Technologies

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Our website uses cookies to enhance your experience, analyze site performance, and provide personalized content. Cookies are small files stored on your device that help us recognize you on future visits. You can choose to disable cookies via your browser settings, but this may affect your experience on our website.

For more information, please see our [Cookie Policy].

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10. Updates to this Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

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11. Contact Us
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If you have any questions or concerns about this Privacy Policy or how your personal data is processed, please contact us at:

 

Email: privacy@blackbannerenergy.com
Address: Level 28, Tower 2, Boulevard Plaza, Dubai, UAE​

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